Understanding an Error3 message on the OneTouch Verio Reflect® meter.
Product Guide
USA
OneTouch Verio Reflect® meter
English
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Article Details
Error 3:
What it means:
The sample was applied before the meter was ready.
What to do:
Repeat the test with a new test strip. Apply a blood or control solution sample only after the Apply Blood or Apply Control Solution screen appears on the display.
If this message continues to appear, contact OneTouch® Customer Care.
Error Screens:
If there is a problem with the meter, error screens may appear. If you cannot resolve the error with your meter, contact OneTouch® Customer Care. They will refer to the error number, and a sub-error code found in the Meter Info screen, to help troubleshoot the problem.
For more information on viewing the Meter info screen: