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OneTouch Verio Reflect® - Sending your results to the app

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OneTouch Verio Reflect® - Sending your results to the app
OneTouch-Verio-Reflect-Sending-your-results-to-the-app-canada
How to send the results of your OneTouch Verio Reflect® meter to the OneTouch Reveal® app.
Product Guide
Global
OneTouch Reveal® mobile app; OneTouch Verio Reflect® meter
English
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Article Details
Sending your results to the app:
 
  • If the BLUETOOTH® feature on the meter is turned on, indicated by the BLUETOOTH® symbol image.png, the meter will automatically send your results to any paired compatible wireless device.
  • The Sync symbol image.png flashes on the meter display. After syncing, the Sync symbol will disappear and the app will display a list of any new results sent from the meter. You can then share your results with your caregiver or healthcare professional.
  • CAUTION:
    • Always use the current result on your meter for immediate treatment decisions.
  • NOTE: If the BLUETOOTH® feature on the meter is turned off, or the meter is out of range, the result is not sent to the compatible wireless device. The result is saved in the meter memory with the current date and time, and will be sent to the app the next time you sync. The sent results are also stored in the meter. To sync, the app must be open and running on your compatible wireless device.
  • To ensure that glucose test results are successfully sent to the app, turn on the BLUETOOTH® feature and check the following:
    • ​​​​​​​The compatible wireless device and meter are both turned on, and the app is running.
    • The meter is correctly paired with your compatible wireless device.
    • The BLUETOOTH® feature on both devices is running (indicated by image.png) and the devices are within 8 meters of each other.
    • The meter will attempt to transmit results up to 4 hours after a test, even if the meter appears to be off.
  • If you are still unable to send results to the compatible wireless device, try un-pairing and re-pairing with the device, moving the meter and compatible wireless device closer together, or relocating them from possible sources of interference. If you continue to have difficulties, please contact Customer Care. Please address any app issues to the app customer care department.​​​​​​​
  • NOTE:
    • Inserting a test strip during the transmission will cancel the transfer of all results. The Apply Blood screen appears and you can proceed with testing.
    • Keep your meter in your care to avoid inaccurate results from being sent to your compatible wireless device.

AW 07200005 A

Properties
22/05/2024 12:03
Salome Santos
Rachel DeDiego
11/04/2025 18:35
Canada

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