Understanding Messages:
Blood Sugar Mentor™ Messages Overview:
- The OneTouch Verio Reflect® Meter reviews your past test results and may display Mentor Tips (guidance), Pattern Messages (insight) or Awards (encouragement). The meter will show you the most appropriate Message if more than one is applicable to your result.
1. Mentor Tips appear when your results are consistently in range or are currently trending low or high.
2. Pattern Messages appear when the meter identifies a pattern of glucose results that fall outside the high and low range limits you set in the meter.
3. Awards are earned when certain Award criteria are met, such as meeting the Daily Test Goal or tagging results.
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- Pressing OK will dismiss Messages.
Understanding Pattern Messages:
- Low and High Pattern Messages appear when the meter identifies a Pattern of glucose results that fall outside the low and high mealtime range limits set in your meter.
- Every time you test your blood glucose, your OneTouch Verio Reflect® Meter searches for any new Patterns that have developed over the past 5 days. Patterns are identified by finding results below or above the low and high mealtime range limits set in your meter, and cross referencing with the time of day the tests were taken. For a set of results to form a Pattern, the results must be within the same 3-hour time period over the past 5 days.
- When a Pattern is identified, a Pattern message icon (
) appears below your result. A Pattern Message will be displayed after the result screen. Inaccurate results may cause Pattern Messages to appear. - Once a result is used in a Pattern, it will not be used again in future Pattern Messages.
Reviewing Results That Create Patterns:
- There are two ways you can review the individual results that combine to create a Low or High Pattern.
- To view a Low or High Pattern message after a test, press OK.
- To view the details about the individual blood glucose results that resulted in the Pattern, press OK again.
- Or you can access the Patterns using the Results Log screen.
- Low (or Hypo*) Pattern Messages appear when any 2 results over the past 5 days are:
- within the same 3-hour period
- below your low mealtime range limits
- *Lee-Davey, J., Alexander, S., & Raja, P. (2011, February 16). Clinical Patterns of Low Blood Glucose Identified by a Pattern Algorithm May Predict Increased Risk of Severe Hypoglycemia in the Following 24-Hour Period [PDF]. Inverness, Scotland: LifeScan.
- Note: Follow your healthcare professional's advice for treating a low blood glucose result.
- High Pattern Messages appear when any 3 results over the past 5 days are:
- within the same 3-hour period
- above your high mealtime range limits
- share the same Meal tag
- Event tag Pattern Messages appear when any 3 results over the past 30 days are:
- within the same 3-hour period
- above or below your mealtime range limits
- share the same Event tag
- Note: To be sure that Low and High Pattern Messages appear:
- Basic Mode must be turned off and Pattern Messages must be turned on.
- Update the date and time if you change time zones, or if the time changes due to Daylight saving time.
- Test your blood glucose using only one OneTouch Verio Reflect® Meter. Using multiple meters may cause you to miss Patterns.
- Tag your blood glucose results carefully.
- Test when you feel your blood glucose may be high or low.
- CAUTION:
- Always use your current result for immediate treatment decisions.
- Do Not use Pattern Messages to make immediate or significant changes to your diabetes care plan without first consulting your healthcare professional. Always consult your healthcare professional before making significant changes to your diabetes care plan.
- Do Not wait for Pattern Messages to treat low or high results.
- Do Not allow other people to use your meter or your Patterns may be affected.
Understanding Mentor Tips:
- Mentor Tips let you know when your results are consistently in range, and display diabetes management information when results are trending low and high.
- Note: Mentor Tips appear with current results and cannot be viewed later.
- Unusually Low - Current result is below the low range limit, and is at least 5 mg/dL below your lowest result over the past 14 days.
- Morning Low - Current result occurred in the morning and is below the low range limit.1
- Treat Low - Current result is below the low range limit.1,2
- Unusually High - Current result is above the high range limit, and is more than 10% higher than the highest blood glucose result in the last 14 days.
- Morning High - Current result occurred in the morning and is above the high range limit.1
- Bedtime High - Current result occurred at night and is above the high range limit.1
- Congratulations - Your 90-day average is improving.
- Trend 90 Rise - Your 90-day average has increased.
- Trend 90 Update - New 90-day average is available.
- Near Low - Result is in range but close to low range limit.
- Near High - Result is in range but close to high range limit.
- Well Done - Result is back in range after a series of either 2 low or 3 high results.
- Keep It Up - More than 70% of results over the past 7 days were in range.
- Weekly Average - New 7-day average is shown.
- Device Not Paired - Reminds you to pair the meter with a compatible wireless device.
- Connect Device - Reminds you to sync the meter with the App.
- Exercise Low - Current result is below the low range limit and received an Exercise Event tag.3,4
- Take a Break - Current result is above the high range limit and received a Stress Event tag.4
- 1 Riddle, M. C., MD (Ed.). (2018). 6. Glycemic Targets: Standards of Medical Care in Diabetes 2018 [Abstract]. Diabetes Care, 41 (Suppl. 1), S60-61.
- 2 American Association of Diabetes Educators. (2018). HYPOGLYCEMIA What are the symptoms? And how should I treat it? [Brochure]. Chicago, IL: Author.
- 3 American Association of Diabetes Educators. (2017).
AADE7 Self-Care Behaviors, Problem Solving [Brochure].
Chicago, IL: Author. - 4 Riddle, M. C., MD (Ed.). (2018). 6. Glycemic Targets, S44-45.
Understanding Awards:
- The OneTouch Verio Reflect® Meter tracks the goals outlined below. Each time you earn bronze, silver or gold medal status, an Award will appear along with your in-range result. You can review your Awards later in the Summary.
- Test Goal Award - Meet your Daily Test Goal a set number of times in total or in a row.
- In-Range Award - Achieve an in-range result a set number of times in a row.
- Event Tag Award - Event tag your result a set number of times in total.
- Syncing Award - Sync your meter to the OneTouch Reveal App a set number of times in total.
