Other Messages:
- The OneTouch Verio Flex® Meter displays messages when there are problems with the test strip, with the meter or when your glucose levels are above 600 mg/dL or below 20 mg/dL. Improper use may cause an inaccurate result without producing an error message.
- Note: If the meter is on but does not operate (locks-up), contact OneTouch® Customer Care.
Low Blood Glucose Level:
- What it means:
- You may have a very low blood glucose level (severe hypoglycemia), below 20 mg/dL.
- Note: When your glucose result is below 20 mg/dL, both the LO and the Range Indicator Arrow will flash on the meter screen.
- What to do:
- This may require immediate treatment. Although this message could be due to a test error, it is safer to treat first and then do another test. Always treat according to your healthcare professional's recommendations.
High Blood Glucose Level:
- What it means:
- You may have a very high blood glucose level (severe hyperglycemia), over 600 mg/dL.
- Note: When your glucose result is above 600 mg/dL, both the HI and the Range Indicator Arrow will flash on the meter screen.
- What to do:
- Re-test your blood glucose level. If the result is HI again, obtain and follow instructions from your healthcare professional right away
Meter Too Hot:
- What it means:
- Meter is too hot (above 104°F) to perform a test.
- What to do:
- Move the meter and test strips to a cooler area. Insert a new test strip when the meter and test strips are within the operating range (50-104°F). If you do not get another HI .t message, you can proceed with testing.
- If this message continues to appear, contact OneTouch® Customer Care.
Meter Too Cold:
- What it means:
- Meter is too cold (below 50°F) to perform a test.
- What to do:
- Move the meter and test strips to a warmer area. Insert a new test strip when the meter and test strips are within the operating range (50-104°F).
- If you do not get another LO.t message, you can proceed with testing.
- If this message continues to appear, contact OneTouch® Customer Care.
No Result In Memory:
- What it means:
- No result in memory, such as the first time use or when you have chosen to delete all the results after downloading to a computer.
- What to do:
- Contact OneTouch® Customer Care to report this occurrence, unless this is your first use of the meter. You can still perform a blood glucose test or control solution test and get an accurate result.
