Understanding an Error 1 message on the OneTouch Verio IQ® meter.
Product Guide
USA
OneTouch VerioIQ® meter
English
4.0
Article Details
Error 1:
What it means:
There is a problem with the meter.
What to do:
Do Not use the meter.
Contact OneTouch®Customer Care
Troubleshooting:
The OneTouch Verio IQ® Meter displays messages when there are problems with the test strip, with the meter, or when your glucose levels are above 600 mg/dL or below 20 mg/dL. Improper use may cause an inaccurate result without producing an error message.
Note: If the meter is on but does not operate (locks up), contact OneTouch®Customer Care.
