Unable To Access The OneTouch Reveal® Web Application:
- If you are unable to access the OneTouch Reveal® web application, check the following:
- The OneTouch Reveal® web application may temporarily be unavailable. If this is the case, a message will appear notifying you to try to sign in again in a few minutes. If the problem persists, contact Customer Care. For technical support contact information, see Technical Support.
- A firewall might be preventing you from accessing the site. Contact your computer support personnel or contact Customer Care. For technical support contact information, see Technical Support.
Troubleshooting:
- Use this troubleshooting section if you experience difficulty using the OneTouch Reveal® web application or the transfer of data. The troubleshooting section lists the most common problems and solutions.
- If you are not able to resolve this issue, try refreshing your browser.
- If the issue remains, please email contact@onetouch.com.
