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Error 2:

- What it means:
- Error message could be caused either by a used test strip or a problem with the meter.
- Both Error 2.1 and 2.2 can be caused by either:
- Use of a used test strip.
- Damaged test strip. Check the bottom of the strip.
- Meter contamination such as control solution or blood have gone inside the test strip port.
- What to do:
- Check test strip port for contamination. Confirm if any control solution or blood have gone inside the test strip port.
- Repeat the test with a new test strip.
- If this message continues to appear, contact Customer Care.
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