OneTouch Verio Flex® – Error 2

• What it means:
  • Error message could be caused either by a used test strip or a problem with the meter or test strip.
  • Error 2, sub-code 1 can be caused by inserting a test strip which has already been used.
  • Error 2, sub-code 2 can be caused by the test strips being stored incorrectly.
• What to do:
  • Check test strip port for contamination. Confirm if any control solution or blood have gone inside the test strip port.
  • Repeat the test with a new test strip.
  • If this message continues to appear, contact OneTouch^® Customer Care.

• If there is a problem with your meter, error screens may appear. Along with an error number, there is also an error code in the upper left corner of your meter screen. If you cannot resolve the error with your meter, contact Customer Care. They will refer to the error number and code to help troubleshoot the problem.

• OneTouch Verio Flex® – Product Guide
• OneTouch Verio Flex® – Testing your blood glucose
• OneTouch Verio Flex® – Preparing your lancing device
• OneTouch Verio Flex® – Preparing the meter
• OneTouch Verio Flex® – Sampling blood from the fingertip
• OneTouch Verio Flex® – Applying blood and reading results
• OneTouch Verio Flex® – Testing with control solution
• OneTouch Verio Flex® – Error 1
• OneTouch Verio Flex® – Error 3
• OneTouch Verio Flex® – Error 4
• OneTouch Verio Flex® – Error 5
• OneTouch Verio Flex® – Error and other messages

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