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OneTouch Verio Reflect® – Other Messages

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OneTouch Verio Reflect® – Other Messages
OneTouch-Verio-Reflect-Other-Messages
Understanding other messages that may appear on the OneTouch Verio Reflect® meter such as Extreme Low Glucose, Extreme High Glucose and temperature too high or too low.
Product Guide
USA
OneTouch Verio Reflect® meter
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Article Details

Other Messages:
 

  • The OneTouch Verio Reflect® Meter displays messages when there are problems with the test strip, with the meter or when your glucose levels are above 600 mg/dL or below 20 mg/dL. Improper use may cause an inaccurate result without producing an error message.
  • Note: If the meter is on but does not operate (locks up), contact OneTouch® Customer Care.


Extreme Low Glucose:

  • What it means: 
    • You may have a very low blood glucose level (severe hypoglycemia), below 20 mg/dL.
  • What to do:
    • This may require immediate treatment. Although this message could be due to a test error, it is safer to treat first and then do another test. Always treat according to your healthcare professional's recommendations.


Extreme High Glucose:

  • What it means:
    • You may have a very high blood glucose level (severe hyperglycemia), over 600 mg/dL.
  • What to do:
    • Re-test your blood glucose level. If the result is EXTREME HIGH GLUCOSE again, obtain and follow instructions from your healthcare professional right away.


Temperature Too High:

  • What it means:
    • Meter is too hot (above 111°F) to perform a test.
  • What to do:
    • Move the meter and test strips to a cooler area. Insert a new test strip when the meter and test strips are within the operating range (43-111°F). If you do not get another Temperature too high message, you can proceed with testing.
    • If this message continues to appear, contact OneTouch® Customer Care.


Temperature Too Low:

  • What it means:
    • Meter is too cold (below 43°F) to perform a test.
  • What to do:
    • Move the meter and test strips to a warmer area. Insert a new test strip when the meter and test strips are within the operating range (43-111°F). If you do not get another Temperature too low message, you can proceed with testing.
    • If this message continues to appear, contact OneTouch® Customer Care.

AW 07201105A 
 

Properties
15/07/2021 00:21
Federico Bouchaton
Rachel DeDiego
30/04/2025 17:39
US

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