Understanding other messages that may appear on the OneTouch Verio Reflect® meter such as Extreme Low Glucose, Extreme High Glucose and temperature too high or too low.
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OneTouch Verio Reflect® meter
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Other Messages:
The OneTouch Verio Reflect® Meter displays messages when there are problems with the test strip, with the meter or when your glucose levels are above 600 mg/dL or below 20 mg/dL. Improper use may cause an inaccurate result without producing an error message.
Note: If the meter is on but does not operate (locks up), contact OneTouch® Customer Care.
Extreme Low Glucose:
What it means:
You may have a very low blood glucose level (severe hypoglycemia), below 20 mg/dL.
What to do:
This may require immediate treatment. Although this message could be due to a test error, it is safer to treat first and then do another test. Always treat according to your healthcare professional's recommendations.
Extreme High Glucose:
What it means:
You may have a very high blood glucose level (severe hyperglycemia), over 600 mg/dL.
What to do:
Re-test your blood glucose level. If the result is EXTREME HIGH GLUCOSE again, obtain and follow instructions from your healthcare professional right away.
Temperature Too High:
What it means:
Meter is too hot (above 111°F) to perform a test.
What to do:
Move the meter and test strips to a cooler area. Insert a new test strip when the meter and test strips are within the operating range (43-111°F). If you do not get another Temperature too high message, you can proceed with testing.
If this message continues to appear, contact OneTouch® Customer Care.
Temperature Too Low:
What it means:
Meter is too cold (below 43°F) to perform a test.
What to do:
Move the meter and test strips to a warmer area. Insert a new test strip when the meter and test strips are within the operating range (43-111°F). If you do not get another Temperature too low message, you can proceed with testing.
If this message continues to appear, contact OneTouch® Customer Care.