OneTouch® Select Simple™ - Error 4

Error 4:

• One of the following may apply:

• • What it means:
    • You may have high glucose and have tested in an environment near the low end of the system’s operating temperature range 10–44°C.

• • What to do:
    • Make sure you are testing within the operating range 10–44°C, and repeat test with a new test strip;
      • OneTouch® Select Simple™ - Testing with a fingertip sample
      • OneTouch® Select Simple™ - Testing with a forearm or palm sample
    • If this error message appears again, contact Customer Care.
• or
  • What it means:
    • There may be a problem with the meter.

• • What to do:
    • If this error message appears again, contact Customer Care.
• or
  • What it means:
    • There may be a problem with the test strip. For example, it may have been damaged or moved during testing.

• • What to do:
    • Make sure you are testing within the operating range 10–44°C, and repeat test with a new test strip;
      • OneTouch® Select Simple™ - Testing with a fingertip sample
      • OneTouch® Select Simple™ - Testing with a forearm or palm sample
    • If this error message appears again, contact Customer Care.
• or
  • What it means:
    • The sample was improperly applied.

• • What to do:
    • If you applied the sample incorrectly, review blood application or control solution testing and repeat the test with a new test strip.
      • OneTouch® Select Simple™ - Testing with a fingertip sample
      • OneTouch® Select Simple™ - Testing with a forearm or palm sample
      • OneTouch® Select Simple™ - Control solution testing
    • If the error message appears again, contact Customer Care.

• OneTouch® Select Simple™ - Product Guide
• OneTouch® Select Simple™ - Testing with a fingertip sample
• OneTouch® Select Simple™ - Testing with a forearm or palm sample
• OneTouch® Select Simple™ - Control solution testing
• OneTouch® Select Simple™ - Applying blood and reading results

AW 06693803 A