Understanding an Error 1 message on OneTouch® Ultra®2 meter.
Product Guide
USA
OneTouch® Ultra®2 meter
English
5.0
Article Details
Error 1 Message:
What it means:
There is a problem with the meter.
What to do:
Remove the batteries.
Press the Power or Ok button for 3 seconds.
Reseat the batteries.
Turn meter back on normally (with strip or Power button).
Note: If there are no buttons, remove the batteries for at least 10 seconds and then reseat them.
Troubleshooting:
The OneTouch® Ultra® 2 Meter displays messages when there are problems with the test strip, with the meter, or when your blood glucose levels are higher than 600 mg/dL or lower than 20 mg/dL. Messages do not appear in all cases when a problem has occurred. Improper use may cause an inaccurate result without producing an error message.
