Information

Title	OneTouch® Ultra®2 – Error Warning Error 5

URL Name	OT-Ultra-2-Error-Warning-Error-5

Summary	Understanding an Error 5 message on OneTouch® Ultra®2 meter.

Article Type	Product Guide

Country	Global

Product	OneTouch® Ultra®2 meter

Language	English

Average Rating	4.5

Article Details

Customer Solution

Error 5 Message:

What it means:
- The meter has detected a problem with the test strip. Possible causes are test strip damage or an incompletely filled confirmation window.

What to do:
- Repeat the test with a new test strip. Refer to information on blood application or control solution testing.

Customer Links

OneTouch® Ultra®2 - Product Guide
OneTouch® Ultra®2 – Preparing For A Test Notes And Cautions
OneTouch® Ultra®2 - Getting To Know Your OneTouch® Delica® Plus Lancing Device
OneTouch® Ultra®2 – Getting A Blood Sample From The Fingertip
OneTouch® Ultra®2 – Applying Blood & Reading Results
OneTouch® Ultra®2 – Removing The Used Lancet
OneTouch® Ultra®2 – Interpreting Unexpected Test Results Cautions
OneTouch® Ultra®2 – When To Test With Control Solution
OneTouch® Ultra®2 – How to Test with Control Solution
OneTouch® Ultra®2 – Getting To Know Your System
OneTouch Ultra® Test Strips - General Information
OneTouch® Ultra®2 – Error Warning Error 1
OneTouch® Ultra®2 – Error Warning Error 2
OneTouch® Ultra®2 – Error Warning Error 3
OneTouch® Ultra®2 – Error Warning Error 4

Tier 0 Solution

Tier 0 Links

Tier 1 Solution

Tier 1 Links

Tier 2 Solution

Tier 2 Links

Document ID

AW 06650010A

Elevated Links

Properties

Article Created Date	15/07/2021 00:26

Created By	Federico Bouchaton

Last Modified By	Derly Alexandra Muñoz Avendaño

Last Published Date	17/04/2025 17:29

Enabled Portal	US

OneTouch® Ultra®2 – Error Warning Error 5