OneTouch® Ultra®2 – Error Warning Error 2

Error 2 Message:
 

• What it means:
  • Both Error 2.1 and 2.2 can be caused by either:
    • Use of a used test strip.
    • Damaged test strip. Check the bottom of the strip.
    • Meter contamination such as control solution or blood have gone inside the test strip port.

• What to do:
  • Check test strip port for contamination. Confirm if any control solution or blood have gone inside the test strip port.
  • Repeat the test with a new test strip. See articles: 
    • OneTouch® Ultra®2 – Preparing For A Test Notes And Cautions
    • OneTouch® Ultra®2 - Getting To Know Your OneTouch® Delica® Plus Lancing Device
    • OneTouch® Ultra®2 – Getting A Blood Sample From The Fingertip
    • OneTouch® Ultra®2 – Applying Blood & Reading Results
    • OneTouch® Ultra®2 – Removing The Used Lancet
    • OneTouch® Ultra®2 – Interpreting Unexpected Test Results Cautions

Troubleshooting:

• The OneTouch^® Ultra^® 2 Meter displays messages when there are problems with the test strip, with the meter, or when your blood glucose levels are higher than 600 mg/dL or lower than 20 mg/dL. Messages do not appear in all cases when a problem has occurred. Improper use may cause an inaccurate result without producing an error message.

• OneTouch® Ultra®2 - Product Guide
• OneTouch® Ultra®2 Owner's Booklet
• OneTouch® Ultra®2 – Preparing For A Test Notes And Cautions
• OneTouch® Ultra®2 - Getting To Know Your OneTouch® Delica® Plus Lancing Device
• OneTouch® Ultra®2 – Getting A Blood Sample From The Fingertip
• OneTouch® Ultra®2 – Applying Blood & Reading Results
• OneTouch® Ultra®2 – Removing The Used Lancet
• OneTouch® Ultra®2 – Interpreting Unexpected Test Results Cautions
• OneTouch® Ultra®2 – Error Warning Error 1
• OneTouch® Ultra®2 – Error Warning Error 3
• OneTouch® Ultra®2 – Error Warning Error 4
• OneTouch® Ultra®2 – Error Warning Error 5

• OneTouch Ultra® - Error Sub Codes