OneTouch Verio Reflect® - Error 4

Error 4:
 

• What it means:
  • One of the following may apply:
    • Not enough blood or control solution was applied or more was added after the meter began to count down.
    • The test strip may have been damaged or moved during testing.
    • The sample was improperly applied.
    • There may be a problem with the meter.
  • Error 4, sub-code 2 can be caused by testing using control solution without setting the meter to display “Apply Control Solution”.

• What do to:
  • Repeat the test with a new test strip;
  • If testing with control solution, go into the meter Settings and select Control Solution. Then insert the test strip and wait for "Apply Control Solution" to appear on the screen.
    • OneTouch Verio Reflect® - Testing with Control Solution

Error Screens:

• If there is a problem with the meter, error screens may appear. If you cannot resolve the error with your meter, contact Customer Care. They will refer to the error number, and a sub-error code found in the Meter Info screen, to help troubleshoot the problem. For more information on viewing the Meter Info screen:
  • OneTouch Verio Reflect® - View Meter info And Last Sub-Error Code

• OneTouch Verio Reflect® - Product Guide
• OneTouch Verio Reflect® - Testing with Control Solution
• OneTouch Verio Reflect® - View Meter info And Last Sub-Error Code
• OneTouch Verio Reflect® - Error And Other Messages
• OneTouch Verio Reflect® - Error 1
• OneTouch Verio Reflect® - Error 2
• OneTouch Verio Reflect® - Error 3
• OneTouch Verio Reflect® - Error 5

• OneTouch Verio® and Ultra Plus - Error Sub Codes

AW 07200005 A
FILE-REC-0126026 02