OneTouch Verio Reflect® - Error 2

Error 2:
 

• What it means:
  • Error message could be caused by a used test strip, applying blood to the test strip before inserting it into the meter or a problem with the meter or test strip.
  • Error 2.1 can be caused by inserting a test strip which has already been used.
  • Error 2.2 can be caused by the test strips being stored incorrectly.

• What to do:
  • Check test strip port for contamination. Confirm if any control solution or blood have gone inside the test strip port.
  • Repeat the test with a new test strip:
    • OneTouch Verio Reflect® - Testing Your Blood Glucose
    • OneTouch Verio Reflect® - Testing with Control Solution
  • If this message continues to appear, contact Customer Care.

Error Screens:

• If there is a problem with the meter, error screens may appear. If you cannot resolve the error with your meter, contact Customer Care. They will refer to the error number, and a sub-error code found in the Meter Info screen, to help troubleshoot the problem. For more information on viewing the Meter Info screen:
  • OneTouch Verio Reflect® - View Meter info And Last Sub-Error Code

• OneTouch Verio Reflect® - Product Guide
• OneTouch Verio Reflect® - Testing Your Blood Glucose
• OneTouch Verio Reflect® - Testing with Control Solution
• OneTouch Verio Reflect® - View Meter info And Last Sub-Error Code
• OneTouch Verio Reflect® - Error And Other Messages
• OneTouch Verio Reflect® - Error 1
• OneTouch Verio Reflect® - Error 3
• OneTouch Verio Reflect® - Error 4
• OneTouch Verio Reflect® - Error 5

• OneTouch Verio® and Ultra Plus - Error Sub Codes

AW 07200005 A
FILE-REC-0124803 03